A must-have for music lovers who love the stunning beauty of shiny Silver and luscious white leather, coupled with premium sound. This jewelry-inspired Taylor design is made with genuine leather, handcrafted metal, and features silver detailing.
Shipping: This item usually ships within 2 business days of placing an order.
FedEx Ground: FREE regardless of total (usually takes up to 7 days for East Coast, less for West Coast)
FedEx 2-Day Air: $15.00 regardless of total
FedEx Overnight: $20.00 regardless of total
International Shipping: $20.00 regardless of total
Note that shipment travel times are in addition to the 2 business days needed to process an order. We do try to ship Overnight and 2-Day Air orders within 1 business day of an order, but we cannot guarantee it. We do not ship on weekends and holidays.
Returns: This item is eligible for a full refund if returned to us within 15 days of product receipt.
FRENDS strives to build every headphone and earbud with the highest attention to detail and craftsmanship. However, sometimes there are occurrences of defect. Should you experience an issue with your FRENDS within one year (12 months) of purchase, please email firstname.lastname@example.org or call 1-877-733-7556.
Please note the policy does not cover wear and tear such as scratches, dirt, make-up, water damage, loss, theft or other misuse. We recommend you treat your headphones as you would a nice pair of sunglasses and keep them in their carrying case when not in use.
All warranty claims are subject to FRENDS authorization and at our sole discretion.
FRENDS is not responsible for any return item lost in transit. We highly recommend using a shipping carrier that provides insurance and tracking.
For warranty matters outside of the US, please consult our international partners.